Privacy Policy

Last Updated: October 28, 2020

The Deta Service (hereinafter “Deta”) provided by the company Abstract Computing UG (haftungsbeschränkt) provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of information received from users of this website, located at (“Site”), as well as all related websites, applications, and other services provided by us (collectively, together with the Site, our “Service”). By using our Service you are consenting to our Processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer or using or accessing such information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

TL;DR:

1. Information Collection and Use

Our primary goals in collecting information from you are to provide you with the products and services made available through the Service, to communicate with you, and to manage your registered user account, if you have one.

We may also use your information to operate, maintain, and enhance the Service and its features, and to provide customer support to users.

2. Information Collected Upon Registration

You provide us with information when you register for an account, use the Service, make a purchase on the Service, or send us customer service-related requests. If you desire to have access to certain restricted sections of the Site, you will be required to become a registered user, and to submit certain personally identifiable information to Deta. This happens in a number of instances, such as when you sign up for Deta, or if you desire to receive marketing materials and information. Information that we may collect in such instances may include your IP address, full user name, password, email address, city, time zone, credit card and other billing information, preferences, telephone number, and other information that you decide to provide us with. We may link such information with other information you provide about yourself.

3. Use of GitHub User Data

If you choose to connect a GitHub profile to your Deta account, we will access certain information obtained from GitHub regarding your account. In particular we may store your name and email address. This data will only be used by Deta to provide you with the service you expect and will not be shared with any third parties.

4. Use of Contact Information

In addition, we may use your contact information to market to you, and provide you with information about our products and services, including but not limited to our Service. If you decide at any time that you no longer wish to receive such information or communications from us, please un-follow us, or follow the unsubscribe instructions provided in any of the communications. You may also opt out from receiving commercial email from us by sending your request to us by email at team@deta.sh.

5. Log Data

When you visit the Site, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Site and of our Service, and for the Site’s technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally.

6. Cookies and Automatically Collected Information

Like many websites, we also use “cookie” technology to collect additional website usage data and to improve the Site and our Service. A cookie is a small data file that we transfer to your computer's hard disk. We do not use cookies to collect personally identifiable information. Deta may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our services. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that if you delete, or choose not to accept, cookies from Deta, you may not be able to utilize the features of Deta to their fullest potential. Deta does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use Deta.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on Deta, and the dates and times that you visit, access, or use Deta. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.

Google Analytics

We use Google Analytics to measure the effectiveness of our website.

SendGrid

We use SendGrid to communicate with users over email.

Amplitude

We use Amplitude to give us insights into how customers use our application and where we could improve it.

Sentry

We use Sentry to give us insights into when our application performs unexpectedly and how we could improve it.

Intercom

We use Intercom to offer support within the Deta web app.

7. Third Parties

Some of your personal data is shared with third party service providers:

Google

We use GSuite by Google. Emails send to us pass through Google. We also use Google Drive and store spreadsheets there that might contain your email address.

SendGrid

We use SendGrid to occasionally contact you via email. Your username and email address are stored in SendGrid.

Intercom

We use Intercom for customer interaction. Your username and email address are stored in Intercom.

AWS

We use AWS as an identity provider. AWS stores any password you may provide when opting to use email login. We do not have access to this password.

8. Security

Deta is very concerned about safeguarding the confidentiality of your personally identifiable information. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards. We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Your personal data may be transferred, stored and processed in the European Economic Area (“EEA”), United States (“US”) or any other country in which our service providers maintain facilities. By using our domains, you consent to any transfer, storing or processing of personal data outside of your country of residence and outside the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

9. Your Rights

Please know your rights by learning about the EU General Data Protection Regulation also more commonly known as GDPR or your local privacy laws and reach out to us for questions or concerns. Summarizing some of your key rights, you may:

9. Contact Us

Abstract Computing UG (haftungsbeschränkt) in its role as data controller is a for profit company with its operational headquarters at Akazienstr. 3a, 10283 Berlin, Germany. To exercise any of the rights described above or in case of concerns, questions or inquiries, please email us at hello@deta.sh.

We promise to respond as soon as possible and in any case within fourteen (14) business days of your request. For account deletion or data dumps, please mention "privacy" anywhere in the subject header.